Last Updated: 24/09/2024
Clarus Protect (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website [clarusprotect.com] (the “Website”) or engage with our services. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of personal data:
1.1 Information You Provide to Us:
- When you fill out forms on our Website, contact us by email, phone, or otherwise, we may collect the following information:
- Name
- Email address
- Postal address
- Telephone number
- Vehicle details (if applicable)
- Payment information (when making a purchase)
- Any other personal information you provide when contacting us or using our services.
1.2 Information We Collect Automatically:
- When you visit our Website, we may collect technical information, including:
- IP address
- Browser type and version
- Time zone setting
- Operating system and platform
- Information about your visit, such as pages viewed and the duration of your visit.
1.3 Cookies:
- Our Website uses cookies to collect information and to distinguish you from other users. This helps us provide a better browsing experience. You can read more about our use of cookies in our Cookie Policy
2. How We Use Your Information
We use the personal information we collect for the following purposes:
2.1 To Provide Our Services:
- To process your orders and supply the products and services you request from us.
- To manage and administer your account with us.
2.2 To Improve Our Website:
- To ensure that our Website is functioning properly and to improve the content and functionality of our services.
2.3 For Communication:
- To respond to your inquiries, provide customer support, and keep you updated with important information about your orders.
- To send marketing communications, if you have consented to receive them.
2.4 For Legal and Regulatory Purposes:
- To comply with our legal obligations, such as tax reporting or responding to legal requests.
- To protect our rights, property, or safety, and that of our users or others.
3. Legal Basis for Processing
We process your personal data under the following legal bases:
- Performance of a Contract: To fulfil our obligations under any contract we have with you, including processing your orders and providing the products or services you request.
- Consent: Where you have provided your consent to receive marketing communications.
- Legitimate Interests: For the purposes of operating, improving, and securing our Website and services, or as necessary for our legitimate interests in running our business.
- Compliance with Legal Obligations: To meet our legal obligations, such as tax reporting or compliance with laws.
4. Sharing Your Information
We will not sell or lease your personal data to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who help us to operate our Website, process payments, and deliver our services.
- Legal Obligations: If required by law, we may disclose your data to authorities or other relevant third parties.
- Business Transfers: In the event of a sale, merger, or acquisition, your personal data may be transferred as part of the business assets.
5. Storing and Securing Your Information
5.1 Data Security: We take the security of your personal data seriously. We use technical and organisational measures to safeguard your information against unauthorised access, loss, or misuse.
5.2 Data Retention: We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: You can request that any inaccurate or incomplete data be corrected.
- Erasure: You can request that your personal data be deleted when it is no longer necessary for the purposes it was collected, or if you withdraw your consent (where applicable).
- Restriction: You can request that we limit the processing of your data in certain circumstances.
- Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
- Objection: You can object to the processing of your data if we are relying on legitimate interests, or if you wish to opt out of marketing communications.
To exercise these rights, please contact us at [info@clarusprotect.com].
7. Marketing Communications
If you have consented to receive marketing communications from us, you may opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us at info@clarusprotect.com.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back regularly to stay informed of any updates.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Clarus Protect
Email: info@clarusprotect.com
Address: 74.1B Dunsfold Park, Stovolds Hill, Cranleigh, Surrey GU6 8TB